Cirro uses standard website cookies to provide additional security and to collect information about how you browse the Cirro website. We use the following Cookies:
As Cirro evolves, we may need to update this Policy to keep pace with changes in the services we provide in accordance with applicable UK or EU laws. We will, however, always maintain our commitment to respect your privacy and data protection. Cirro will only use information provided by you in the design, delivery and running of services we provide you, or in our direct communication with you where you have given us consent for such communication.
Policy changes will automatically be applied and Cirro will not ask for your consent unless material changes that affect your rights or specifically require your consent due to the nature of the change. In other cases, your continuation of Cirro Services means that you agree with, and consent to be bound by the new Policy.
We collect limited information about our users in order we provide an effective service. The information we collect, process and retain varies depending on Service and its use.
Cirro fully respects rights to privacy and Data Protection and can provide a full detail of any Personal Data we hold or have issued to designated 3rd parties in order they fulfil contracted obligations as part of our service agreement and deliverable to you.
A list of the “Personal Information” Cirro may collect, and why we collect it, as follows:
Cirro also collects organisational information to be able to deliver and run services, these include:
Cirro stores data securely with limited access by Cirro employees and any 3rd party by exception. User Data is shared with Cirro Support staff and affiliated Support organisations who are involved in the 2nd or 3rd line support process.
Your Company Information is not accessible to Cirro staff unless required to fulfil our obligations to you.
Our approach to data protection is built around four key principles which are at the heart of who we are, what we do and what we believe in
Security, regardless: we have a very basic approach to data security, it should matter if the data is personal or not, it’s all important and should be treated protected, regardless.
Openness: we are clear about the data we hold, its purpose, what we use it for and why we have it.
Responsibility: We accept the responsibility that comes with storing and processing any data.
Control: Your data should be under your control; that’s how we feel about our data and you shouldn’t feel any differently about yours.
From time to time, we may want to contact you with information about product announcements, software updates and special offers. We do this where you have authorised us to do so by opting into such notifications. You are able to opt-out and will not receive such notifications.
Cirro does not pass on any information to any 3rd parties except:
Should the Service Term end or you do not renew your service, your data may be removed from our systems. If you want a full removal of all data then you will need to make a request on Cirro to do so.
Confirmation will be sent when this action has been completed. Cirro may be required by law to retain Accounting and Legal information about the use of the services.
if at any point you want to know what Personal Data we hold on you or you want us to remove any data where we legal have no obligation to keep it, then please email our Data Protection Officer with your request.
For more information on the data protection law, please visit the Information Commissioners Office (ICO) website.
You can also view Cirro’s blog on GDPR.
If you would like to know about Cirro’s Data Protection Policy, Personal Data or GDPR then please get in touch.
You can also email our Data Protection Officer directly with any questions you may have.